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Data protection

Responsible for data processing is:

Formetec Sven Rütti
Schulstrasse 9
2563 Ipsach
info@formetec.ch

Telephone: +41325085065

Thank you for your interest in our online shop. Protecting your privacy is of great importance for us. In the following we will inform you in detail about dealing with your data.

1. Access data and hosting

You can visit our websites without giving personal information. The web server automatically saves a server log file every time you visit a website. This logfile contains information such as the name of the requested file, your IP address, date and time of access, transfer of data and the requesting provider (access data). These access data are only used to ensure smooth operation on the website and improve our offer. This is done within the framework of our legitimate interests in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. All access data will be deleted at least seven days after your page visit.

Hosting

The services for hosting and presenting the website are partly provided by our service providers on behalf. Unless otherwise explained in this data protection declaration, all access data and the data you enter via forms on the website are processed on your servers. If you have any questions about our service providers and our cooperation with you, please contact the contact option below.

Our service providers sit and/or use servers in different countries, including countries outside the EU and the EEA. For these countries there is no adequacy decision of the European Commission. Our cooperation with you is based on standard data protection clauses of the European Commission.

2. Data processing for contract processing and contacting

2.1 Data processing for contract processing

In order to handle your order (including inquiries, warranty claims and statutory update obligations), we collect personal data in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, which you voluntarily inform us of when you order. Mandatory fields are identified as such because we need this data for contract processing. Without this information we cannot edit your order. The data to be uploaded can be seen in the respective input form.

Further information on the processing of your data, in particular for passing on to our service providers for order, payment and shipping processing, can be found in the following sections of this data protection declaration. After completion of the contract processing, your data will be restricted and deleted after the tax and commercial law retention periods in accordance with Article 6 (1) sentence 1 lit. c GDPR, unless you have expressly used your data in accordance with Art. 6 Paragraph 1 S. 1 lit. a GDPR, or we are legally permitted and is described accordingly in this declaration.

2.2 Customer account

If you have given us your consent in accordance with Art. 6 Para. 1 S. 1 Lit. a GDPR and create a customer account, we will use your data for the opening and management of the customer account and to store your data for future orders on our website. You can have your customer account deleted at any time, either by a message to the contact option described below or by using the corresponding function in the customer account. After deleting the customer account, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we are legally permitted and is described in this declaration accordingly .

2.3 Contact

For the processing of your inquiries in accordance with Art. 6 Para. 1 S. 1 Lit. B GDPR, we collect personal data that you voluntarily notify us for contacting us (e.g. using a contact form or by email). Mandatory fields are identified as such because we need this data to process your request. The data to be uploaded can be seen in the respective input form. After completion of the processing, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we are legally permitted and is described in this declaration accordingly .

3. Data processing for shipping processing

In order to ensure the delivery of ordered goods in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the commissioned shipping service provider, insofar as this is necessary for the delivery.

Delivery of data to shipping service providers for the shipment announcement

If you have given us your express consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we will pass on your email address and telephone number to the selected shipping service provider in order to contact you before delivery or to coordinate the delivery . The consent can be revoked at any time, either by a message to the contact option described below or directly opposite the shipping service provider at the contact address provided. After revocation, your data specified will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we are legally permitted and is described accordingly in this declaration.

4. Data processing for payment processing

When processing payments in our online shop, we work with the following partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the payment method selected, we pass on the data required for payment processing to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or payment service providers, insofar as this is necessary for payment processing. This is done for fulfillment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. Some payment service providers collect the data necessary for payment processing, either on their own website or via technical integration in the ordering process. The data protection declaration of the respective payment service provider applies in this case.

If you have any questions about our partners for payment processing and the basis of our cooperation with you, please contact the contact option below.

4.2 Data processing for fraud prevention and optimization of the payment processes

If necessary, we will give our service providers further data for fraud prevention and optimization of our payment processes (e.g. invoicing, handling controversial payments, support for accounting). This data is used by our service providers as order processors and, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR, serve to protect our predominant legitimate interests in relation to fraud protection and efficient payment processing.

 

5. E-mail advertising

5.1 E-mail newsletter with registration and newsletter tracking

If you register for our newsletter, we use the data required or separated from you to send you our email newsletter regularly based on your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR. You can deregister from the newsletter at any time and can be made either by a message to the contact option described below or via a link provided in the newsletter. After deregistration, we delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we are legally allowed described accordingly in this explanation.

Please note that we evaluate your user behavior when sending the newsletter. We also use newsletter tracking, in which opening and click rates are measured, saved and evaluated to optimize future newsletter campaigns. For this evaluation we use one-pixel technologies (e.g. web biacons, tracking pixels) that are saved in the email. The evaluation takes place by linking the newsletter data, such as referrer URL, date and time of the call, description of the web browser, IP address, email address, date and time of registration and confirmation, as well as the one-pixel technologies with Your email address or your IP address and, if necessary, an individual ID. Links in the emails can also contain this ID.

You have the option at any time to reject the newsletter tracking, either by deregistering the newsletter or by a message to the contact option described below.

The information is saved as long as you have subscribed to the newsletter.

5.2 Newsletter shipping

The sending of the newsletter and the newsletter tracking described above will also be carried out by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with you, please contact the contact option below.

Our service providers sit and/or use servers in different countries, including countries outside the EU and the EEA. For these countries there is no adequacy decision of the European Commission. Our cooperation with you is based on standard data protection clauses of the European Commission.

5.3 Shipping of evaluation inquiries by email

If you have given us your express consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we will use your email address to ask you to evaluate your order via our evaluation system. The consent can be revoked at any time, either by a message to the contact option described below or via the link provided in the evaluation request.

The sending of evaluation inquiries may also be carried out by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with you, please contact the contact option below.

Our service providers sit and/or use servers in different countries, including countries outside the EU and the EEA. For these countries there is no adequacy decision of the European Commission. Our cooperation with you is based on standard data protection clauses of the European Commission.

6. Cookies and other technologies

6.1 General information

In order to make your visit to our website attractive and to enable the use of certain functions, we use technologies on different pages, including so -called cookies. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted after the end of the browser meeting, i.e. when the browser is closed (session cookies). Other cookies remain on your device and allow us to recognize your browser the next time you visit (persistent cookies). We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. function of the shopping cart). These technologies record and process the IP address, the time of the visit, device and browser information as well as information about your use of our website (e.g. content of the shopping cart) as part of a balancing of interests on the basis of our legitimate interests in optimizing the presentation of our offers in accordance with Art. 6 Para. 1 letter f GDPR.

In addition, we use technologies to fulfill our legal obligations (e.g. proof of consent to the processing of your personal data) as well as for web analysis and online marketing. Further information, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration. If applicable, we can also use technologies that are not listed individually in this data protection declaration. Further information on these technologies, including the respective legal basis for data processing, can be found on the Usercentrics platform. You can access it by clicking the fingerprint button in the lower right or left corner of the page.

The cookie settings for your browser can be found under the following links: Microsoft Edge ™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / Safari ™ [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / Chrome ™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en] / Firefox ™ [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / Opera ™ [https://help.opera.com/de/latest/web-preferences/#cookies]

If you have given your consent to the use of these technologies in accordance with Art. 6 Para. 1 letter a GDPR, you can revoke your consent at any time by contacting us via the contact information provided in this data protection declaration. Alternatively, you can click on the fingerprint button in the lower right or left corner of the page. Please note that the functionality of our website may be restricted if you are not accepted.

6.2 Use of the Usercentrics Consent Management Platform for the management of consent

On our website we use the Consent Management Platform Usercentrics [https://usercentrics.com/de/] ("Usercentrics") to inform you about the cookies and other technologies used on our website and to obtain, manage and document your potentially legal consent to process your personal data by these technologies. This is necessary in order to comply with our legal obligation in accordance with Art. 7 Para. 1 GDPR and to be able to prove your consent to the processing of your personal data. Usercentrics is a service offered by Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When visiting our website, the Usercentrics Webserver stores a so-called server log file, which also contains its anonymized IP address, date and time of the visit, device and browser information as well as information about your consent behavior. Your data will be deleted after three years have passed, unless you have expressly approved a further use of your data in accordance with Art. 6 Para. 1 (a GDPR or we reserve the right to use your data beyond that, What is legally permissible and about which we inform you in this declaration.

7. Use of cookies and other technologies for web analysis and for advertising purposes

If you have given your consent in accordance with Art. 6 Para. 1 letter a GDPR, we use the following cookies and other third -party technologies on our website. After fulfilling the purpose and termination of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time for the future. Further information on your cancellation options can be found in the "Cookies and other technologies" section. Further information, including the basis of our cooperation with every provider, can be found in every technology. If you have any questions about the providers and the basis of our cooperation with you, please contact us via the contact information provided in this data protection declaration.

7.1 Use of Google services for web analysis and for advertising purposes

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information collected by Google technologies is usually transmitted automatically to a server from Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. There is no adequacy decision of the European Commission for the United States. Our cooperation with you is based on standard data protection clauses of the European Commission. If your IP address is recorded by Google technologies, it will be shortened by activating IP anonymization before storing Google's servers. Only in exceptional cases is the complete IP address transferred to a Google server and shortened there. Unless otherwise stated for the individual technologies, data processing is based on an agreement between jointly responsible in accordance with Art. 26 GDPR. Further information on data processing by Google can be found in the data protection declaration of Google [https://policies.google.com/privacy?hl=de].

Google Analytics

For the purposes of website analysis, data (IP address, visiting time, device and browser information as well as information about your use of our website) are automatically recorded and created with Google Analytics pseudonyms usage profiles. Cookies can also be used here. Your IP address is usually not merged with other Google data. Data processing is based on an agreement for order data processing with Google.

In addition, we use the Google Analytics extension function Google Optimize for Tests.

Google ads

For advertising purposes in the Google search results and on websites of third-party providers, when visiting our website, we set the Google Remarketing cookie, which through the recording and processing of data (IP address, visit time, device and browser information as well as information about your use of our website ) and the use of a pseudonymous cookie ID enables interest-related advertising, as well as on the basis of the pages you visit. Further data processing is only carried out if you have activated the "personalized advertising" in your Google account settings. In this case, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For the purposes of web analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent behavior if you have accessed our website via a Google Ads display. Cookies can be used and data (IP address, time of visits, device and browser information as well as information about your use of our website based on predefined events such as visiting a website or registration for a newsletter) are collected in order to use usage profiles create.

YouTube video plugin

For the integration of third-party content, data (IP address, visiting time, device and browser information) via the YouTube video plugin used by us are recorded in an extended data protection mode, transferred to Google and processed by Google if you play a video .

7.2 Use of Facebook services for web analysis and for advertising purposes

Use of Facebook Pixels

We use the Facebook Pixel in connection with the following technologies from Meta Platforms Ireland Ltd. [http://de-de.facebook.com/facebookdublin/], 4 Grand Canal Square, Dublin 2, Ireland ("Facebook (by Meta)" or "Meta Platforms Ireland"). With the Facebook Pixel, data (IP address, visit time, device and browser information as well as information about your use of our website based on predefined events such as visiting a website or registration for a newsletter) automatically records and saved from which pseudonymous usage profiles to be created. As part of the so-called extended data balance, additional information is covered and stored that can serve for people for identification purposes (e.g. names, email addresses and telephone numbers). For this purpose, when visiting our website, a cookie is automatically set by the Facebook pixel that automatically recognizes your browser session using a pseudonymous cookie-ID when you visit other websites. Facebook (BY META) will merge this information with further data from your Facebook account and use to create reports on website activities and to provide additional services in connection with website use, in particular personalized and group-based advertising. The information collected automatically by using our website by Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. There is no adequacy decision of the European Commission for the United States. Our cooperation with you is based on standard data protection clauses of the European Commission. The data processing as part of the visit of a Facebook (by Meta) fan side is based on an agreement between jointly responsible in accordance with Art. 26 GDPR. Further information (information about Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

Facebook Analytics

As part of Facebook Analytics, statistics on visitor activities are created on our website based on the data collected by Facebook Pixel. Data processing is based on an agreement on order data processing with Facebook (by Meta). The analysis serves the optimal presentation and marketing of our website.

Facebook ads

We advertise this website on Facebook (BY META) and on other platforms via Facebook ADS. We determine the parameters of the respective advertising campaign. The exact implementation, in particular the decision on advertising positions for individual users, is responsible for Facebook (by Meta). Unless otherwise stated for the individual technologies, data processing is based on an agreement between jointly responsible in accordance with Art. 26 GDPR. Common responsibility is limited to the collection of data and its transmission to Meta Platforms Ireland. The following data processing by Meta Platforms Ireland is not recorded.

Based on the statistics on visitor activities created by the Facebook Pixel, we carry out group -based advertising via Facebook Custom Audience on Facebook (by Meta) by determining the features of the respective target group. As part of the extended data comparison described above, Facebook (by Meta) acts as our processor.

On the basis of the pseudonymous cookie ID, which was set by the Facebook pixel, and the data you collected on our website for your usage behavior, we carry out remarketing by Facebook Pixel for personalized advertising.

With Facebook Pixel Conversions we measure your subsequent behavior for web analysis and event tracking if you have accessed our website via a Facebook Ads display. Data processing is based on an agreement on order data processing with Facebook (by Meta).

8. Social media

8.1 Social Plugins from Facebook (by Meta), Instagram (by Meta)

Social network social buttons are used on our website. These are only integrated into the page as HTML links, so that when visiting our website, no connection to the servers of the respective provider is established. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, click on the "Like" or "Share" button.

8.2 Our online presence on Facebook (by Meta), Instagram (by Meta), YouTube

If you have given your consent to the respective social media operator in accordance with Art. 6 Para. 1 letter a GDPR, your data will be automatically recorded and saved for market research and advertising purposes if you have our online presences on the social social Visit media. This data is used to create usage profiles using pseudonyms. These can be used, for example, to display advertisements inside and outside the platforms that probably correspond to their interests. Cookies are usually used for this. You can find detailed information on the processing and use of data by the respective social media operator as well as contact options and your rights and setting options for the protection of your privacy declarations. If you need support here, please feel free to contact us.

Facebook (by Meta) [http://www.facebook.com/about/privacy/] Is offered by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland"). The information collected automatically via your use of our online presence on Facebook (by Meta) by Meta Platforms Ireland is usually transferred to a server from Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA saved. There is no adequacy decision of the European Commission for the United States. Our cooperation with you is based on standard data protection clauses of the European Commission. The data processing as part of the visit of a Facebook (by Meta) fan side is based on an agreement between jointly responsible in accordance with Art. 26 GDPR. Further information (information about Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

Instagram (by meta) [http://help.instagram.com/519522125107875] Is offered by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland"). The information collected automatically via your use of our online presence on Instagram by Meta Platforms Ireland is usually transferred to a server from Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. There is no adequacy decision of the European Commission for the United States. Our cooperation with you is based on standard data protection clauses of the European Commission. The data processing as part of the visit of an Instagram (by Meta) fan side is based on an agreement between jointly responsible in accordance with Art. 26 GDPR. Further information (information about Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

YouTube [https://policies.google.com/privacy?hl=de] Is offered by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information collected automatically by Google's use of our online presence on YouTube is usually transferred to a server from Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. There is no adequacy decision of the European Commission for the United States. Our cooperation with you is based on standard data protection clauses of the European Commission.

9. Contact options and their rights

9.1 Your rights

As a data subject, you have the following rights:

According to Art. 15 GDPR, the right to obtain information about your personal data we process, insofar as described in more detail in Art. 15 GDPR; According to Art. 16 GDPR, the right to request the correction or completion of your personal data stored by us immediately; According to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, insofar as described in more detail in Art. 17 GDPR; According to Art. 18 GDPR, the right to request the processing of your personal data from us, insofar as described in more detail in Art. 18 GDPR; According to Art. 20 GDPR, the right to maintain your personal data provided to us in a structured, common and machine -readable format or to request the transmission to another responsible person; According to Art. 77 GDPR, the right to file a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company seat.

9.2 Right of objection

If we process your personal data on the basis of our predominant interest in the context of a balancing of interests, you have the right to object to this processing with effect for the future for reasons that arise from your special situation.

If you make use of your right to object, we end the processing of the data concerned. However, further processing is reserved if we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, fundamental rights and fundamental freedoms, or if the processing of assertion, exercise or defend legal claims serves.

If we process your personal data to operate direct mail, you have the right to object at any time to the processing of personal data relating to the purpose of such advertising. You can exercise the objection as described above.

If you make use of your right of objection, we end the processing of the data concerned for directives.

9.3 contacts

If you want to exercise your rights or have any questions about processing your personal data, please contact us. The contact details can be found in our imprint.

Change of data protection declaration

We reserve the right to change this data protection declaration in order to adapt it to changed legal situations or when changing the service and data processing. However, this only applies to data processing explanations. If your consent is necessary or components of the data protection declaration regulations of the contractual relationship with you, the changes will only be made with your consent. If necessary, please inform yourself about this data protection declaration, especially before you send us personal data.