Refund policy
Right of cancellation | RETURNS
We want our customers to be satisfied with the purchase at Feuil, but returns without prior consent are not accepted. Send a photo with the product info@feuil.ch We will then inform you about the further procedure.
Returns for exchange or credit can only be accepted in unused, perfect condition and in original packaging. The return must be made within 14 days. When returning, the buyer carries the postage.
Consequences of the revocation
If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you choose a different type of delivery than the cheapest standard delivery offered by us to repay), immediately and at the latest within fourteen days from the day, on which the notification of your revocation of this contract was received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is. You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days. They bear the immediate costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties, properties and functioning of the goods not necessary to deal with them.
