Terms of service

All prices are expressed in Swiss francs (CHF). formetec sven ruti as the operator of this shop is not subject to VAT.

Claims for damages due to errors in pictures, prices and texts or due to late and missed delivery remain strictly excluded.

The colour of the products shown in the online shop may differ from the actual colour of the product. The data necessary for business transactions will, of course, be treated confidentially. The customer has the right to delete, block and view his data.

If you have any questions, please contact us: info@feuil.ch

PAYMENTS

If you have sent an order definitively, it is binding. You will receive an order confirmation by email when the order has been received. Payment is made by prepayment, directly by credit card, Paypal or via postal finance. Upon payment by advance payment you will receive an email from us with the necessary account details after ordering. Deliveries are made after confirmation of payment and are currently in the German-speaking parts of Europe.

CONDITIONS

Deliveries are generally made in 3-5 working days (delivery time may be extended for deliveries abroad). Should we not have an item in stock, we will inform you as soon as possible when the delivery is due. Delivery is at the risk of the recipient. You have the assurance that your articles will arrive to you reliably and promptly. We will send you your articles in the Swiss Portofrei (if several items are ordered, we will simply charge a small portion of the postage). For deliveries abroad, shipping costs will be calculated which will be shown to you during the ordering process. Customs and other charges, if any, as well as VAT. in their own country are entirely at the expense of the customer.

RETURNS

We want our customers to be satisfied with the purchase in case of fire, but returns without prior consent are not accepted.

Returns for exchange or credit can only be accepted in their unused, perfect condition and in their original packaging. The return shall take place within 14 days. In case of return, the buyer shall carry the postage.

Returns to the following address:

feuil Sven Ruti
Aarbergstrasse 9A
2560 Nidau
Switzerland

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